Any questions?
Here are answers to the most common questions. Can't find what you're looking for? Call me or write to me.
01
Who are the lessons for?
▾
The lessons are mainly for seniors who want to learn how to use their smartphone, tablet or computer in a simple way and at their own pace. No prior knowledge is required.
02
Do I need to already know how to use my phone?
▾
No, not at all. The lessons are adapted for complete beginners. We can start with the basics: calls, messages, photos and apps.
03
Where do the lessons take place?
▾
Private lessons can take place at your home or at a location of your choice in the canton of Geneva. Group workshops usually take place in retirement homes or community centres.
04
What should I bring?
▾
Simply bring your smartphone, tablet or computer. If you have a specific problem, we will take the time to solve it together.
05
How long does a lesson last?
▾
Private lessons last 1 hour and group workshops 1 hour 30 minutes. Setup and repair are charged by the hour, based on the time actually spent.
06
How much does it cost?
▾
A private lesson costs CHF 80 and a group workshop costs CHF 150. Device setup is charged from CHF 80 per hour and repair CHF 100 per hour. Value packs are available in the Pricing section.
07
Can I offer a lesson as a gift?
▾
Yes, lessons can be offered as a gift for birthdays, Christmas or other occasions.
08
How many people attend the workshops?
▾
Workshops are organised in small groups of 5 to 10 people so everyone can ask questions and practise.
09
Can I get help with a specific problem?
▾
Yes. Private lessons are entirely adapted to your needs: WhatsApp, photos, apps, online safety… Come with your own topic.
10
How can I book a lesson?
▾
Write to me via the contact form — I usually reply within the day.